Open a Discord ticket
The fastest way to reach staff. Join the server, open the support channel and create a ticket.
Also useful
Before you ask
I cannot open the launcher
On Windows run Jarfix once from the Play page, then open the launcher again.
My vote reward did not arrive
Vote on every site, wait a minute, then type ::claim in game. Each site resets 12 hours after you vote.
My store purchase did not arrive
Log in and type ::claim. If it is still missing after a few minutes, open a ticket with your username and order email.